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Terms and Conditions If you are still unsure, you can contact us on info@onlineheatingandbathroomsltd.co.uk or 0117 971 6969. We are completely committed to providing you, the customer, with total satisfaction. If you have any suggestions or comments, please e-mail us on info@onlineheatingandbathroomsltd.co.uk 1. It is very unusual for our customers to be unhappy with the products we supply. If you should be unhappy with any product that you purchase from us, you can return them to onlineheatingandbathroomsltd.co.uk within 30 days with our no quibble guarantee, you also have a 7 day cancellation period after you have received the goods providing they are in re-sellable condition, you will have to pay for the collection by courier/postal service and an administration charge up to a maximum of 25% of the cost of the product, we will endeavour to keep the restocking charge to a minimum. This does not have an effect on your statutory rights as a customer.
All of our goods carry a full manufactures guarantee; please refer to individual products documentation relating to this Delivery. 2. You should receive your goods within 7 days from placing your order, unless onlineheatingandbathroomsltd.co.uk have notified you that your order will be delayed. We recommend that you do not arrange a date with your installer until you are in full receipt of your goods and have inspected them for damage. We do our utmost to deliver goods as quickly as possible, however, we cannot take responsibility for any cost you may incur with your installer. All orders are sent free of charge to mainland UK if total order value ex VAT is over £99, any order under £99 ex VAT will be charged £5.50 plus VAT. Back Orders. 3. If your item is not in stock, we will back order it for you; you will be e-mailed with the option to cancel your order if you would rather not wait. This does not affect your statutory rights as a customer Customer Care. 4. Onlineheatingandbathroomsltd.co.uk is totally committed to providing you, the customer with a first class service. We strive to make your purchasing experience with onlineheatingandbathroomsltd.co.uk as stress free as possible. If for any reason you are not completely satisfied, please feel free to contact us at this link info@onlineheatingandbathroomsltd.co.uk or call us on 0117 929 1489, or alternatively you can write to: Credit Card Security. 5. Your shopping experience with www.onlineheatingandbathroomsltd.co.uk could not be safer. Our payments section has 128 bit encryption, your personal details are entered directly onto our payment processing companies 128 bit encrypted pages and are not held on our system at all. We use the Lloyds TSB bank as one of our credit card clearing banks along with Protex, both these providers are 100% safe and secure and have a first class reputation for security. If you are unsure about entering your details you can always send a cheque or bankers draft to:
Online heating and bathrooms ltd, Privacy Policy. 6. Online heating and bathrooms ltd does not disclose buyer's information to third parties, in accordance with the Data Protection Act of 1998. |
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General Terms & Conditions.
1. The materials and goods that are made available on our site are directed exclusively at consumers who access our web site from the United Kingdom . www.onlineheatingandbathroomsltd.co.uk makes no representation that any product referred to in the materials on our web site is appropriate for use, or available, in other countries. Those who choose to access this our site from other countries are responsible for compliance with local laws, if and to the extent local laws are applicable 2. Any contact between us, whether for use of the web site or in relation to the purchase of products or services through the web site will be governed by the laws of England and Wales and both parties, (you and www.onlineheatingandbathroomsltd), submit to the non-exclusive jurisdiction of the English courts. 3. www.onlineheatingandbathroomsltd.co.uk has taken every care in the building and contents of it's web site. However we do not guarantee that the information will always be completely up to date and free of mistakes. To the extent permitted by applicable law, www.onlineheatingandbathroomsltd.co.uk disclaims all warranties, express or implied, as to the accuracy of the information contained in any of the materials on the web site and will not accept any liability for any loss or damage from the use of any information contained in any of the materials on the www.onlineheatingandbathroomsltd.co.uk web site 4. www.onlineheatingandbathroomsltd.co.uk assumes no responsibilities and shall not be liable for damage to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing of our web site. To the extent permitted by law, in no event shall www.onlineheatingandbathroomsltd.co.uk be liable for injury, loss, claim, damage, or any exemplary, punitive,direct, indirect, incidental or consequential damages of any kind (including but not limited to loss of profits or lost savings) whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with, any use of the web site or content found within, any failure or delay, (including, but not limited to) the use of or inability to use any component of the web site, the performance or non-performance by, www.onlineheatingandbathroomsltd.co.uk the provision of or failure to provide services, any information, software, products, services and related graphics obtained through our web site 5. The naming of any manufacturer or product or service on the web site does not imply endorsment by www.onlineheatingandbathroomsltd.co.uk 6. The exclusions of liability set out in these terms and conditions shall not apply to any damages arising from death or personal injury caused by negligence of www.onlineheatingandbathroomsltd.co.uk or any of it's employees or agents 7. These terms and conditions shall be governed by and constructed in accordance with English Law. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable that provision shall be deemed severable and shall not affect the validity and enforcement of the remaining provisions. 8. We reserve the right to alter these terms and conditions, together with those incorporated herein or referred to herein constitute the entire agreement between us relating to the subject matter hereof, and supersede any prior understanding or agreements (whether oral or written) regarding the subject matter. Should you require any further information, please contact us at info@onlineheatingandbathroomsltd.co.uk or 0117 929 1489, or alternatively you can write to: Online heating and bathrooms ltd, |